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Service Terms & Conditions

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1.  Deposit & Payment Schedule

  • At estimate acceptance:

    • Non‑refundable deposit covering all parts/equipment plus 25 % of labor.

  • At job start:

    • An additional 25 % of the quoted total.

  • At completion:

  • The remaining balance.

Work is not scheduled until required payments are received.

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2.  Service Rates:

  • Regular labor: $185/hr

  • Emergency labor$295/hr

  • Travel time$185/hr (billed to the nearest ¼â€‘hour)

 

Estimates are approximations; unforeseen conditions may require extra work. If total costs are projected to exceed the estimate by more than 25 %, Create Marine will request written approval before proceeding. The client is responsible for all marina/facility fees, on‑site contractor charges, and travel expenses (billed on the final invoice).

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3. Work Area & Site Conditions

The client must:

  • Provide access (keys or codes) to Create Marine.

  • Move, stow, or cover furniture, appliances, and personal items.

  • Supply power and, if needed, water.

  • Refrain from remaining in the work area while work is underway (unscheduled consultations are billed at $185/hr).

Work may be rescheduled with little notice if weather or safety concerns arise; notification will be sent via email, call, or text.

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4. Completion & Payment Terms

  • Work is deemed complete when finished to accepted industry standards.

  • Delays caused by change orders, material shortages, labor disputes, weather, or other causes beyond Create Marine’s control will extend timelines accordingly.

  • Payment is due by the invoice due date. Late payments incur a 5 % fee on the outstanding balance for each month (or part thereof) past due.

  • Non‑payment may be reported to credit bureaus and pursued in small‑claims court.

 

5. Liability & Insurance

  • Create Marine is responsible for the actions of its personnel.

  • The client acknowledges that Create Marine is not liable for loss or damage to the boat, motor(s), trailer, or contents caused by theft, vandalism, fire, weather, part failure, collisions, Acts of God, or other events beyond Create Marine’s control.

 

6. Cancellation

  • Deposits are non‑refundable.

  • If work is reduced or cancelled, any unused portion of the deposit will be applied to completed labor or purchased parts/supplies.

 

7. Independent Contractor Status

  • Create Marine operates as an independent contractor and retains full control over the methods and means of performing its services, including the right to work on multiple projects simultaneously.

 

8. Limited Warranty

  • Labor and installed parts are warranted to be free from defects in workmanship under normal service conditions for one (1) year from completion.

  • No other warranties—express or implied, including seaworthiness or fitness for a particular purpose—are provided.

  • The client’s exclusive remedy for defective work or materials is Create Marine’s choice of repair or replacement.

  • Repairs necessitated by improper use or abuse are billed at current labor rates.

 

9. Acceptance

  • By engaging Create Marine, you acknowledge and accept these Service Terms & Conditions.

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